日本 BANDAI SPIRITS 收藏玩具事業部 TAMASHII NATIONS 近日宣布，人氣合金玩具『METAL BUILD』系列於 2025 年 8 月推出全新商品「神鋼彈&神鋼彈貳」，並限定於萬代官方網路商店 PREMIUM BANDAI 發售。這次的商品特別邀請《機動武鬥傳G鋼彈》總導演今川泰宏親自監修，強調在設計與製作上採用最新技術，融入合金材質與精密可動關節，務求完整再現神鋼彈在作品中展現出的多種機能。不僅能重現動畫版的神鋼彈造型，還能透過換裝展現外傳登場的強化規格「神鋼彈貳」，因此在公布消息後立刻引發鋼彈迷的熱烈討論。

然而，隨著首批商品在 8 月正式出貨，市場反應卻掀起另一股爭議。眾多日本消費者在開箱後發現，商品的「神鋼彈貳」雙肩塗裝存在明顯不對稱現象。隨著社群媒體上愈來愈多的開箱照片曝光，人們逐漸意識到這並非個別瑕疵，而是普遍存在的問題。更令人意外的是，連官方宣傳圖片與包裝展示中也能看見相同的「異色雙肩」現象。這讓粉絲與玩家社群迅速展開討論，爭議的焦點集中在：這究竟是官方的設定設計，還是單純的品管失誤？

「神鋼彈&神鋼彈貳」作為 Metal Build 系列的高端商品，本應該承載最高品質與細緻工藝，如今卻因塗裝問題而陷入信任危機。對部分玩家而言，若這真是官方設計的一環，為何在產品宣傳與說明中從未提前揭露？若只是單純品控失誤，萬代為何不直接承認並提出解決方案？這些疑問使得討論不斷延燒。無論最終真相如何，這場爭議已經再次凸顯高端收藏玩具市場中「設計理念」與「消費者期望」之間的矛盾，也讓萬代的品牌形象受到前所未有的挑戰。

在日本本地的玩家社群中，許多消費者的情緒相當激烈。由於日本玩家普遍對萬代這類高端收藏品有高度信任，他們期待所謂「Metal Build」系列能代表最高品質與最嚴格的品控。然而這次的「異色雙肩」問題，卻讓不少人感覺被欺騙。尤其萬代在回應中並未承認錯誤，反而模糊地暗示「這就是最終設計規格」，更讓玩家覺得官方是在敷衍與推卸責任。日本論壇上充斥著「這不是設定，而是失誤」、「萬代品控越來越退步」等批評聲音，甚至有消費者直言將會考慮退坑或暫緩購買高價模型，以表達對品牌的不滿。

相比之下，海外鋼彈迷的反應則稍微分化。一部分國外玩家與日本玩家一樣，強烈質疑萬代的誠信，認為這種「異色雙肩」是明顯的 QC（Quality Control，品質管制）問題，如果官方想把它「硬拗」成設定，是對消費者的不尊重。但也有另一部分海外玩家持相對溫和的態度，他們認為這種塗裝差異雖然影響美觀，但若真的是「設計的一部分」，也許未來能在官方設定集中獲得解釋。他們更關注的是這次事件是否會影響後續國際版出貨，擔心自己買到的產品也有相同問題。

整體來看，日本玩家更傾向於強烈反彈，認為萬代必須承認問題並提供補救措施，而海外玩家雖然不滿，但更多是保持觀望，等待官方是否會針對國際市場發表更明確的說明。這種反差，也凸顯不同文化下玩家對品牌信任度與容忍度的差異。

面對鋼彈迷的質疑，萬代官方最終做出回應。他們在公告中表示，對於商品造成的不便深感抱歉，但同時強調目前出貨的版本就是最終的商品規格。至於肩部塗裝不一致的設計意圖，屬於非公開資訊，無法單獨對外說明。換句話說，萬代暗示「異色雙肩」並非工藝失誤，而是設計的一部分。這樣的說法非但沒有平息風波，反而加劇玩家的不滿。許多粉絲認為萬代此舉是在推卸責任，甚至有人批評品牌將問題硬生生「合理化」為設定，等於無視消費者最直接的觀感與期待。

Japanese toy company BANDAI SPIRITS, through its collectible division TAMASHII NATIONS, recently announced that the popular die-cast toy line METAL BUILD will launch a brand-new release, “God Gundam & God Gundam II,” in August 2025. The product will be available exclusively via the official Bandai online store, PREMIUM BANDAI. This release is notable for having Mobile Fighter G Gundam’s chief director Yasuhiro Imagawa directly supervise production, ensuring that the design and engineering adopt the latest technology. By incorporating die-cast materials and highly articulated joints, the figures aim to faithfully reproduce the diverse functions of God Gundam as seen in the original work. In addition to the standard anime version of God Gundam, fans can also recreate the enhanced “God Gundam II” form, which appeared in a side story. The announcement immediately generated buzz among Gundam enthusiasts.

However, when the first shipments rolled out in August, the market response quickly turned into controversy. Many Japanese consumers discovered upon unboxing that the shoulders of “God Gundam II” had noticeably asymmetric paint applications. As more unboxing photos spread across social media, it became clear this was not an isolated defect but a widespread issue. Surprisingly, even official promotional images and packaging showed the same “mismatched shoulders.” This sparked heated debates among fans: was this an intentional design choice, or simply a quality control error?

As a premium release in the Metal Build line, the product is expected to embody the highest standards of craftsmanship. Yet the shoulder issue has thrown that trust into doubt. For some fans, if the asymmetry was truly part of the design, why was it never explained in promotional materials? On the other hand, if it was a QC error, why wouldn’t Bandai simply admit the mistake and propose a solution? These unanswered questions have fueled ongoing controversy. The incident underscores the tension between “design intent” and “consumer expectations” in the high-end collectible toy market, while also putting Bandai’s brand reputation under unprecedented scrutiny.

In Japan, consumer reactions have been especially intense. Japanese fans generally hold high trust in Bandai’s premium products, expecting Metal Build to symbolize impeccable quality control. The shoulder issue left many feeling betrayed. Bandai’s vague response—hinting that the release represented the “final product specifications”—further angered fans, who saw it as evasive and irresponsible. Japanese forums are filled with criticism such as “this isn’t design, it’s a mistake” and “Bandai’s QC keeps declining.” Some even vowed to stop purchasing or pause investment in expensive models as a form of protest.

Overseas Gundam fans, meanwhile, have shown a more mixed reaction. Some strongly echoed Japanese criticism, calling the “mismatched shoulders” an obvious QC problem and accusing Bandai of disrespect if they tried to pass it off as intentional design. Others took a more reserved stance, suggesting that while the asymmetry hurts aesthetics, if it were indeed part of the design, perhaps it would be clarified later in official lore. Their main concern lies in whether future international shipments will carry the same issue, raising doubts about their own preorders.

Overall, Japanese fans have reacted with strong backlash, demanding that Bandai acknowledge the problem and provide remedies. Overseas fans are less unanimous—while many share the frustration, others are cautiously waiting to see if Bandai will release further clarification for the global market. This contrast highlights the cultural differences in brand trust and tolerance levels among consumers.

Facing growing criticism, Bandai eventually issued an official response. The company apologized for the inconvenience but reiterated that the version shipped represents the final product specifications. As for the asymmetry in shoulder paint, Bandai stated that such design intentions fall under non-disclosed information and cannot be explained individually. In other words, the company implied that the “mismatched shoulders” were not an error but a deliberate design choice. Rather than calming the backlash, this explanation fueled even more anger. Many fans accused Bandai of shirking responsibility and artificially “justifying” the issue as intentional design, disregarding the direct expectations and impressions of consumers.